1. Important Information & Who We Are

Fleek Vertex is the data controller and is responsible for your personal data. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out in the "Contact Us" section.

2. The Data We Collect

We may collect, use, and store different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, email address, and telephone numbers.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, and location.
• Usage Data: includes information about how you use our website and IT services.

3. How We Use Your Data (Lawful Basis)

We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:

• Performance of a Contract: To deliver the IT services you have requested.
• Legitimate Interests: For our business interests (e.g., improving our website/services) where your rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation in the UK.
• Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications.

4. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our site. You can set your browser to refuse all or some cookies, but please note that some parts of this website may become inaccessible or not function properly.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.

6. International Transfers

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the specific safeguards approved by the UK government is implemented.

7. Your Legal Rights

Under certain circumstances, you have rights under UK data protection laws, including the right to:

• Request access to your personal data (Subject Access Request).
• Request correction or erasure of your personal data.
• Object to or restrict the processing of your data.
• Request the transfer of your personal data (Data Portability).
• Withdraw consent at any time.

If you wish to exercise any of these rights, please contact us.

8. Contact Details

If you have any questions or would like to exercise your rights, please contact our Privacy Team at: support@fleekvertex.co.uk. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).